RMM Dispute Resolution respects the privacy of the users of its website and ensures that the data collected will be processed in full compliance with the applicable legislation on the protection of Personal Data, and in particular with Regulation (EU) 2016/679 (General Data Protection Regulation, in force since 25 May 2018, hereinafter the "Regulation").

This privacy policy (hereinafter "Policy") relates exclusively to the processing of data communicated by the user or otherwise obtained as a result of the use of raquelmacedomoreira.com website only.

​

Data Controller

The data controller is Avv. Raquel Macedo Moreira, with registered office in Via Monviso 13, 20154, Milan. You may request any information concerning the processing of your personal data and exercise the rights set out in points below by contacting the Data Controller at the following e-mail address: rmacedo.lawyer@gmail.com.

​

Purpose of data processing

Browsing data is processed exclusively within the limits and in the manner indicated in the Cookie Policy present on this site and governing this type of data. The data provided voluntarily by the user will be processed for the purposes of (i) recognising the user during the login phase; (ii) providing the user with the requested services and enabling him/her to manage the products/services he/she avails him/herself of; (iii) providing the user with information and advice on the use of the services. The provision of personal data for this purpose is optional; however, failure to provide such data may prevent certain functionalities of the site.

​

Processing of personal data for promotional, commercial, and marketing purposes

Subject to the user's explicit consent, the user's personal data may be used by the Data Controller, both by telematic means (such as SMS, instant messaging, email, etc.) and by traditional means (such as post, telephone, fax and/or attachment to an invoice), also for the following purposes:

1) sending/communication of advertising, informative, promotional material on new products/services raquelmacedomoreira.com;

2) verification of the degree of satisfaction with the quality of the product/service provided, studies and statistical and market research.

Consent to the processing of personal data for said purposes is optional and any refusal will not affect the use of the site. The personal data collected will not be disclosed to the public in any way.

​

Data source and data processing methods

Except for the reference to navigation data, which is governed by the Cookie Policy, the personal data collected is provided voluntarily and directly by the user through the use of the site.

Processing is carried out using automated tools (e.g. using electronic procedures and media) and/or manually (e.g. on paper) for the time strictly necessary to achieve the purposes for which the data were collected and, in any case, with the adoption of specific security measures to prevent any violation of personal data, such as the loss of data, illegal or incorrect use and unauthorised access.

However, such measures, due to the nature of the online medium of transmission, cannot absolutely limit or exclude any risk of unauthorised access or dispersion of data. To this end, we recommend that you periodically check that your computer is equipped with appropriate software devices for the protection of network data transmission, both incoming and outgoing (such as up-to-date antivirus systems) and that your Internet service provider has taken appropriate measures for the security of network data transmission (such as firewalls and spam filters).

​

Legal basis of data processing and storage period

With the exception of navigation data, with reference to processing carried out for the purposes of:

(i) to provide the user with the services requested and to allow him/her to manage the products/services he/she uses, the legal basis is constituted by the prior consent given by the user during the registration phase required for the use of certain services offered by the site

(ii) marketing and for the communication of data to third parties, the legal basis is constituted by the prior consent possibly given by the user.

Browsing Data and Data collected to provide the services related to the site will be kept for the necessary period of time and for the duration of the use of the site itself. Data collected for marketing purposes will be kept until the data subject withdraws his/her consent, if any.

The data provided by the user through the use of the contact form (name, surname and e-mail address) are used by the Controller exclusively for the purpose of replying to the contact request received from the user.

​

Categories of data recipients

The user's personal data collected by raquelmacedomoreira.com may be disclosed to employees and consultants of raquelmacedomoreira.com, as part of their work duties, acting in their capacity as persons authorised to process the data and instructed to do so by the Data Controller.

​

Transfer of data abroad

The user's personal data collected by raquelmacedomoreira.com will be processed mainly in Italy and in countries that are part of the European Union. Some processing activities may be carried out in countries outside the EU, however, ensuring compliance with the terms of art. 45 of Regulation UE 2016/679.

​

Rights of the data subjects (Art. 7 of the Privacy Code and Articles 15, 16, 17, 18, 20 and 21 of the Regulation)

The persons to whom the personal data refer have the right at any time to access their data, in particular to obtain confirmation of the existence or otherwise of such data and to know their content and origin. They also have the right to verify the correctness of their data or request that it be supplemented, updated, corrected, limited, deleted, transformed into an anonymous form or blocked if processed in violation of the law, as well as to oppose its processing in any case, for legitimate reasons. Furthermore, they have the right to request data portability, to lodge a complaint with the Supervisory Authority and to object at any time to the use of their data for the purposes set out abone as well as to withdraw their consent, where given. It should be noted that opposition to processing for the purposes described above exercised by automated means also extends to traditional methods, without prejudice, however, to the right to exercise this right only in part. These rights may be exercised by writing to the attention of the Data Protection Officer at the contact details given above.